3106

Receptionist

AUSTRIA, BELGIUM, BULGARIA, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS , POLAND, PORTUGAL, ROMANIA, SLOVAKIA (Slovak Republic), SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM,

31.07.2016

Responsibilities Responsible for the entire front desk area, including duties such as: - Assisting with the punctual and correct realization of the on board printed menus - Settling all administrative jobs as per company directives - Generally relieving the Senior Receptionist and Hotel Manager of administrative jobs - Following up on passengers’ requests that have been handed to the front desk - Settling all accounts of sales on all outlets on board - Co-responsible for the entire front desk area, including duties such as: - Organizing and ensuring the realization of efficient and smooth check-in and check-out procedures - Implementing and maintaining the company standards within the front desk department - Maintaining a correct flow of information on board - Correctly forwarding and filing all purchase orders from the hotel department in cooperation with the Hotel Manager - Correctly handling all equipment within the front desk area, especially all IT devices - Maintaining impeccable cleanliness, hygiene, and tidiness in the front desk area - Performing active cost controlling and maintaining budgets at the front desk - Providing correct administrative handling of the cashless system - Preparing Night Auditor reports - Entering inventory data and evaluations, as per company’s instructions - Actively supporting all departments, as per Hotel Managers’ directives - Performing various preparatory duties prior to and at the end of the season - Maintaining an active presence at official occasions and events on board Qualifications - English and German written and spoken - Completed vocational training in hotel or service industry - 1 year of experience in a comparable position - Administrative experience - Computer Skills (Microsoft Office) - Experience with modern communication methods - Experience with computerized cash registers Requirements - friendliness - courtesy - honesty - independence - flexiblity - organzisational skills - loyalty - objectivity - excellent communication skills - stress resistance

Ellen van Klaveren

Passenger Ship

2021

Catepillar

C32 ACER

1500